Orion Metal Exchange Review
Best for transparent pricing
Quick Verdict
Orion Metal Exchange is a strong option for investors who value transparent precious metals pricing, personalized support, and flexibility. The company offers live online product pricing, a dedicated in house IRA department, insured storage and delivery options, and a commission free buyback policy for clients. It earns a Very Good rating in our comparison but does not match the overall value and promotional offers of our top rated pick, American Hartford Gold.
Pros
- Offers live online precious metals pricing for greater transparency
- Commission free buyback policy for Orion clients
- Dedicated in house IRA department to assist with retirement account transactions
- Offers gold, silver, platinum, and palladium
Cons
- Does not have the same level of national media recognition as our top rated pick
- Some account and transaction details require speaking directly with an Orion representative
About Orion Metal Exchange
Orion Metal Exchange is a full service precious metals company that helps clients buy, sell, and exchange physical gold, silver, platinum, and palladium. The company serves investors using retirement accounts as well as customers purchasing metals for commercial storage or insured home delivery. Orion states that its founding owners have more than 40 years of combined experience in the precious metals industry.
Pricing and Buyback Policy
One of Orion Metal Exchange’s biggest points of differentiation is pricing transparency. The company displays live online product purchase pricing, allowing investors to review the cost of many precious metals before speaking with a representative. Orion also offers its clients a commission free buyback policy, meaning Orion does not charge its clients a commission when it buys back metals previously purchased through the company.
Gold IRA Services
Orion Metal Exchange operates a dedicated in house IRA department that assists investors throughout the precious metals retirement account process. The team can help coordinate the establishment and funding of an account, assist with transfers from an existing retirement account, and facilitate the purchase, sale, or exchange of eligible precious metals within the account.
Storage and Delivery Options
Orion Metal Exchange offers several ways to hold precious metals depending on the type of purchase. Retirement account investors can use insured depository storage, while investors purchasing metals outside of a retirement account can choose insured commercial storage or insured home delivery. Orion states that the commercial depository programs it works with provide insurance coverage for precious metals holdings.
Precious Metals Selection
Orion Metal Exchange offers gold, silver, platinum, and palladium products. Its online marketplace includes investment grade coins and bars, and customers can also contact the company directly to confirm pricing and availability for products that may not be displayed online.
Customer Service and Reputation
Orion Metal Exchange emphasizes personalized service and maintains a dedicated team for precious metals IRA customers. The company is BBB accredited with an A+ rating and highlights third party recognition from organizations including ConsumerAffairs and Retirement Living. Orion also promotes a low pressure approach focused on providing pricing information, product knowledge, and assistance throughout the buying or selling process.
Frequently Asked Questions
Does Orion Metal Exchange show its precious metals pricing?
Yes. Orion Metal Exchange displays live online purchase pricing for many of its gold, silver, platinum, and palladium products, allowing investors to review pricing before contacting the company.
Does Orion Metal Exchange offer a buyback program?
Yes. Orion offers its clients a commission free buyback policy. Clients can contact Orion to lock in a buyback price, and the company can coordinate the liquidation process for metals held in a retirement account, commercial storage, or personal possession.
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